SOCIOZA NETWORK TERMS OF SERVICE Operated by Abby Systems Corp Version 1.1 Effective Date: September 11, 2026 Last Updated: September 30, 2026 IMPORTANT NOTICE These Terms of Service form a legally binding agreement between you and Abby Systems Corp regarding your access to and use of Socioza Network. Please read them carefully. Certain provisions limit liability, allocate risk, govern disputes, and may require individual arbitration where permitted by law. The English and Spanish versions below are intended to express the same legal meaning. If a conflict in interpretation arises, the English version controls to the extent permitted by applicable law, unless mandatory law requires otherwise. ============================================================ ENGLISH ============================================================ 1. ABOUT SOCIOZA NETWORK AND THESE TERMS 1.1 Socioza Network. Socioza Network is a business network operated by Abby Systems Corp ("Abby Systems," "we," "us," or "our"). It helps people and businesses create profiles, make connections, discover and offer services, communicate, and develop commercial opportunities. Business tools for customer relationships, quotes, documents, and related work support those network interactions. 1.2 Current and Future Features. Depending on availability and your account, the network may offer personal and business profiles; service discovery and offers; connections, invitations and communications; leads and opportunities; customer and contact records; catalogs, quotes and commercial documents; and team access. Optional features may include payments, subscriptions, integrations, verification, artificial intelligence and other business tools. A feature described in these Terms does not mean that the feature is currently available. Provisions addressing future, optional, beta, paid, regulated, or integration-dependent functionality apply only if and when that functionality is made available to you. 1.3 Agreement. By creating an account, accessing Socioza Network, clicking an acceptance control, or otherwise using Socioza Network, you agree to these Terms and to any policies, product-specific terms, order forms, or additional terms expressly incorporated by reference. 1.4 Privacy. Socioza Network's Privacy Policy explains how personal information and Socioza Network data are collected, used, disclosed, retained, and protected. The Privacy Policy is incorporated into these Terms by reference. 2. ELIGIBILITY, AUTHORITY, AND ACCOUNT OWNERSHIP 2.1 Age and Legal Capacity. You must be at least 18 years old, or the age of legal majority where you live, to create an account unless Socioza Network expressly authorizes a different age requirement in writing and applicable law permits it. 2.2 Personal Identity. A Socioza Network account represents an individual person or other authorized account holder. You must provide accurate information and may not create an account for another person without authority. 2.3 Business Authority. If you create, join, administer, or act for a business, organization, or Provider Organization, you represent and warrant that you have authority to act for that entity and to bind it to these Terms where applicable. 2.4 Organization Roles. Business accounts may grant different access to owners, administrators and members. You may access or share business information only as authorized by the business and Socioza Network. 2.5 Multiple Organizations. You may participate in more than one business account where supported. Each business controls its own records; joining or leaving one does not grant access to another's information. 3. ACCOUNT REGISTRATION, USERNAMES, CREDENTIALS, AND VERIFIED IDENTIFIERS 3.1 Accurate Information. You must provide and maintain accurate, current, and complete account information. 3.2 Usernames. Usernames may be subject to availability, uniqueness, reservation, formatting, impersonation, offensive-content, security, or anti-abuse rules. Socioza Network may reject, reclaim, rename, suspend, or require changes to usernames that violate policy, create confusion, impersonate others, infringe rights, create security risk, or are otherwise inappropriate. 3.3 Credentials. You are responsible for safeguarding your password, authentication credentials, recovery methods, and devices. You must promptly notify Socioza Network if you suspect unauthorized access. 3.4 Verified Identifiers. Socioza Network may allow you to verify control of email addresses, phone numbers, or other identifiers. Verification proves control of the relevant communication channel at the time of verification; it does not prove legal identity, business legitimacy, professional licensing, creditworthiness, trustworthiness, or entitlement to any public "verified" status unless Socioza Network expressly states otherwise. 3.5 Primary Identifiers. Socioza Network may allow you to designate a primary verified identifier. Changing, adding, revoking, or releasing identifiers may require recent authentication, one-time codes, or other security controls. 3.6 MFA and Additional Security. Multi-factor authentication, recovery codes, or similar features may be offered now or later. If Socioza Network designates MFA as required for a role, feature, or account category, you must comply to continue using affected functionality. 4. CONSUMER, PROVIDER, AND ORGANIZATION RELATIONSHIPS 4.1 Consumer Role. People may use Socioza Network to create a profile, connect with others, discover services and providers, communicate, and manage service-related interactions where available. 4.2 Provider Role. Businesses and service providers may present their profiles and services, connect with potential customers and partners, communicate, develop opportunities, and manage customer relationships, quotes, documents and related work. 4.3 Provider Application and Approval. Socioza Network may require a Provider application or review. Approval of an application means only that Socioza Network has authorized access to the applicable Provider workspace or Organization status. Approval is not the same as identity verification, business verification, licensing verification, merchant registration, payment readiness, endorsement, certification, or public-listing eligibility unless Socioza Network expressly states otherwise. 4.4 Public Listing and Verification. Socioza Network may condition public discovery, badges, recommendations, payment capability, or other trust-related features on separate verification requirements. Socioza Network may revoke or change listing eligibility if information becomes inaccurate, expired, disputed, unsafe, or noncompliant. 4.5 No Endorsement. Unless Socioza Network expressly states otherwise, Socioza Network does not endorse, certify, warrant, or guarantee any Provider, Consumer, Organization, service, quote, price, license, insurance status, background, skill, result, or commercial claim. 4.6 Profile and service visibility. Information you choose to publish or share through a profile, service offer, connection, message or commercial document may be visible to its intended audience. You are responsible for the accuracy of your descriptions, qualifications, availability and claims, and for choosing what to share. Visibility and discovery may depend on the feature and your settings; a private business record is not made public merely because it is stored in Socioza Network. 4.7 Connections and independent arrangements. Connections, invitations, search results and introductions do not create an employment, agency, partnership or endorsement relationship with Socioza Network. Users decide whether to engage and are responsible for checking one another's identity, qualifications and terms. Any service agreement, performance, payment, refund or dispute between users remains their responsibility unless we expressly agree otherwise in writing. 5. ORGANIZATION MEMBERSHIP, TEAM ACCESS, AND OWNERSHIP 5.1 Membership Authority. Access to a business account depends on current membership and permissions. An invitation or earlier access does not give you continuing authority to use that business's information. 5.2 Owners and Admins. Owners and Admins may be able to invite members, change roles, configure business settings, access customer or sales records, review activity, or manage other Organization data according to their permissions. 5.3 Team Invitations. You may send or receive invitations to join an Organization. Invitations may be tied to a verified email or other verified identifier and may require proof that the invited person controls that identifier. 5.4 Ownership Transfer and Leaving. Where supported, Owners may transfer ownership, Members may leave, and Socioza Network may enforce protections preventing the last Owner from abandoning an Organization without resolving ownership or closure. 5.5 Business Closure. Closing an Organization may disable future business activity and access while preserving records that Socioza Network must retain for legal, security, audit, contractual, dispute, or historical purposes. 5.6 Historical Records. Changes to membership, ownership or a profile do not necessarily change previously issued documents or historical records, which may be retained as described in the Privacy Policy. 6. CRM, CUSTOMER DATA, CONTACTS, AND THIRD-PARTY INFORMATION 6.1 Customer Data. Providers and Organizations may submit information about Customers, Contacts, prospects, leads, employees, representatives, or other third parties. You represent that you have a lawful basis and any required notices or permissions to collect, use, upload, store, and process that information through Socioza Network. 6.2 Your Responsibility. You are responsible for the accuracy, legality, relevance, and appropriate use of Customer Data. You must not use Socioza Network to create unauthorized profiles, stalk individuals, build unlawful databases, discriminate unlawfully, or process data in violation of privacy, consumer-protection, employment, credit, health, financial, or other applicable laws. 6.3 Controller/Business Role. To the extent an Organization determines why and how Customer Data is processed, the Organization acts as the applicable controller, business, or equivalent responsible party, and Socioza Network generally acts as a service provider or processor for that Customer Data, subject to the Privacy Policy and any applicable data-processing terms. 6.4 Data Subject Requests. If a person asks Socioza Network to exercise rights concerning Customer Data controlled by your Organization, Socioza Network may direct that person to you and may reasonably assist as required by applicable law. 7. SALES, LEADS, OPPORTUNITIES, CATALOG, TAXES, AND PAYMENT TERMS 7.1 Business Tools. Socioza Network may provide business-management tools for leads, opportunities, catalog items, pricing, tax profiles, tax categories, payment terms, sales activities, and related records. 7.2 Your Configuration. You are solely responsible for configuring prices, discounts, tax rates, taxability, payment terms, product/service descriptions, availability, codes, classifications, and other business settings. 7.3 No Tax or Accounting Advice. Socioza Network does not provide tax, legal, accounting, financial, or regulatory advice. Tax calculations, labels, defaults, and reports are software tools only. You are responsible for determining, collecting, reporting, filing, and remitting taxes and for consulting qualified professionals where appropriate. 7.4 Data Integrity. Socioza Network may retain the information shown in an issued commercial record even if a business later changes its settings or profile. 8. QUOTES, PROPOSALS, CUSTOMER ACCEPTANCE, AND ELECTRONIC RECORDS 8.1 Quote Tools. Socioza Network may allow Providers to prepare, revise, issue, deliver, and track quotes or proposals. 8.2 Provider Responsibility. The Provider is solely responsible for quote content, scope, price, taxes, deadlines, service descriptions, exclusions, warranties, refund terms, payment schedules, and any additional contract terms. 8.3 Customer Acceptance. Where electronic acceptance or decline is available, Socioza Network may retain the document version and a record of the recipient's action. Such records may provide evidence of activity, but we do not guarantee that a quote, click, signature, acceptance or electronic record is legally enforceable in every circumstance. 8.4 Socioza Network Is Not a Party. Unless Socioza Network expressly agrees otherwise in writing, Socioza Network is not a party to the underlying contract between a Provider and its Customer. Disputes over service quality, scope, completion, price, refunds, warranties, or performance remain between the relevant users. 8.5 Secure Links. Socioza Network may provide links to documents, quote actions, or customer portals. You are responsible for sending links to the correct recipient and protecting access information. Recipients must not forward secure links improperly. 9. DOCUMENTS, PDFS, STORAGE, DELIVERY, AND EXPORTS 9.1 Documents. Socioza Network may generate or store PDFs, quote records, invoices, attachments, images, business documents, and other artifacts. 9.2 Canonical Records. Socioza Network may retain an issued commercial document even if you download, email or export a copy. 9.3 Storage Limits. Storage capacity, file-size limits, retention, export features, or quotas may depend on plan, feature, or technical restrictions. Unlimited free storage is not guaranteed. 9.4 Delivery. Socioza Network may deliver messages or documents through email, webhooks, notifications, or third-party providers. Delivery status does not guarantee that a recipient read, understood, accepted, or legally received a communication. 9.5 Third-Party Storage. External storage services are governed by their own terms and privacy policies. Exporting a document does not necessarily remove the version retained by Socioza Network. 10. CONNECTIONS, MESSAGING, CHAT, AND NOTIFICATIONS 10.1 Connections. Socioza Network may support Consumer/Provider connections, invitations, blocking, unblocking, relationship states, or other interaction controls. 10.2 Messaging and Chat. If messaging or chat is offered, users are responsible for their messages and attachments. Do not send illegal, harassing, deceptive, threatening, discriminatory, exploitative, infringing, malicious, or unsafe content. 10.3 No Guaranteed Confidentiality. Unless Socioza Network expressly states that a particular feature is end-to-end encrypted, you must not assume that chats or messages are end-to-end encrypted. Socioza Network and its service providers may process communications as necessary to operate, secure, moderate, investigate abuse, provide support, comply with law, or deliver enabled AI features. 10.4 Notifications. Socioza Network may send transactional messages, security alerts, quote notices, invitation notices, account notifications, service updates, or other operational communications. Marketing communications, if any, are subject to applicable consent and opt-out requirements. 10.5 Blocking and Reporting. Blocking may limit direct interactions but is not the same as reporting abuse. If Socioza Network offers reporting, moderation, or enforcement tools, Socioza Network may investigate and take action but does not guarantee any particular outcome. 11. ARTIFICIAL INTELLIGENCE FEATURES 11.1 AI Features. Socioza Network may offer AI-assisted summaries, analysis, drafting, recommendations, search, workflow assistance, anomaly detection, risk indicators, or other AI functionality. 11.2 AI Is Not a Person. AI features must be clearly treated as automated systems. You must not rely on AI output as if it were a licensed professional, human representative, or guaranteed statement of fact. 11.3 Accuracy. AI output may be incomplete, incorrect, outdated, biased, or unsuitable. You are responsible for reviewing AI output before relying on or using it. 11.4 No Professional Advice. AI output is not legal, tax, accounting, financial, medical, insurance, employment, compliance, or other professional advice. 11.5 Authorization. AI features must respect applicable account and business permissions. You must not use them to access information you are not authorized to see. 11.6 Actions. If Socioza Network later allows AI to propose or execute actions, sensitive, destructive, financial, security-related, or externally consequential actions may require explicit user confirmation and separate authorization. You remain responsible for approved actions. 11.7 AI Settings. Socioza Network may allow users or Organization administrators to disable AI or restrict its availability. When disabled, Socioza Network may stop sending new business context to AI systems for that feature, subject to retention necessary for prior interactions, security, or legal obligations. 12. PAYMENTS, MONEY MOVEMENT, BILLING, INVOICES, PAYOUTS, AND FINANCIAL FEATURES 12.1 Conditional Application. This Section applies only if Socioza Network makes payment, invoicing, payout, wallet, balance, transfer, financing, or similar functionality available. 12.2 Third-Party Processors. Payment processing, card processing, bank transfers, payouts, identity checks, KYC/KYB, or other regulated financial services may be provided by third-party processors or financial institutions under separate terms. 12.3 Socioza Network Is Not a Bank. Unless expressly stated otherwise for a specific regulated feature, Socioza Network is not a bank, credit union, escrow agent, money transmitter, lender, investment adviser, or payment processor and does not hold itself out as providing regulated financial services. 12.4 Payment Authorization. By initiating a payment or money-related action through Socioza Network, you authorize the applicable processor to process the transaction and any associated verification, settlement, fee, refund, or dispute activity. 12.5 Fees. Socioza Network or a third-party processor may charge fees. Applicable fees must be disclosed before or through the relevant service, plan, transaction, or processor terms. 12.6 Refunds and Chargebacks. Providers are responsible for their refund policies and customer obligations. Chargebacks, reversals, disputes, reserves, holds, negative balances, or payout delays may be governed by the processor's rules. 12.7 No Guarantee of Funds. Socioza Network does not guarantee payment authorization, settlement, payout timing, collectability, customer solvency, or recovery of funds. 12.8 Fraud and Risk Holds. Payments or financial features may be delayed, limited, rejected, reviewed, or suspended for fraud, sanctions, identity, chargeback, risk, security, or compliance reasons. 13. FRAUD PREVENTION, TRUST, SAFETY, AND VERIFICATION 13.1 Risk Controls. Socioza Network may use automated and manual methods to identify suspicious activity, account takeover, fraud, impersonation, phishing, spam, abuse, sanctions risk, payment risk, unusual behavior, or other threats. 13.2 Signals. Risk controls may consider account activity, verified identifiers, device or browser information, network information, transaction patterns, quote or messaging behavior, reports, relationship history, Organization membership, and other reasonably relevant signals. 13.3 Actions. Socioza Network may require additional verification, restrict features, delay actions, block access, remove content, disable public listing, suspend an account, preserve evidence, or terminate access when reasonably necessary to protect users, Socioza Network, third parties, or the integrity of the platform. 13.4 Verification. If Socioza Network offers identity, business, license, merchant-registration, payment-readiness, or other verification, the scope of the verification will be described with the relevant feature. Verification does not guarantee honesty, competence, financial stability, legal compliance, or future conduct. 13.5 Fraud Alerts. Fraud alerts or risk indicators are informational and may produce false positives or false negatives. Socioza Network does not guarantee detection or prevention of fraud. 14. THIRD-PARTY SERVICES AND INTEGRATIONS 14.1 Third Parties. Socioza Network may rely on hosting, authentication, email, storage, analytics, payment, identity-verification, messaging, AI, security, support, or other service providers. 14.2 Separate Terms. Third-party products may require separate accounts or acceptance of separate terms. Socioza Network is not responsible for third-party services outside Socioza Network's reasonable control. 14.3 Integrations at Your Direction. If you connect an external service, you authorize Socioza Network to exchange information with that service as reasonably necessary for the integration you enable. 14.4 Revocation. You may be able to disconnect integrations. Disconnecting does not necessarily delete data previously transferred to a third party. 15. ACCEPTABLE USE You must use Socioza Network lawfully, honestly, and in accordance with these Terms. You may not: (a) violate applicable law, regulation, court order, sanctions restriction, or third-party rights; (b) impersonate any person, business, agency, or Organization; (c) create deceptive profiles, fake reviews, fabricated credentials, false quotes, forged documents, or misleading service listings; (d) commit, facilitate, conceal, or attempt fraud, theft, money laundering, bribery, tax evasion, chargeback abuse, payment abuse, or other financial crime; (e) use Socioza Network for phishing, credential theft, malware, ransomware, unauthorized surveillance, spam, or abusive automation; (f) harass, threaten, exploit, discriminate against, defame, or unlawfully target another person; (g) upload unlawful, infringing, malicious, sexually exploitative, or otherwise prohibited content; (h) sell, promote, request, or facilitate goods or services that are illegal or prohibited by applicable law or Socioza Network policy; (i) misuse personal information or Customer Data; (j) access another user's or Organization's data without authorization; (k) probe, scan, attack, bypass, disable, reverse engineer, or interfere with security or authorization controls except through a Socioza Network-authorized security program; (l) scrape, harvest, copy, crawl, or extract Socioza Network data at unreasonable scale or contrary to access restrictions; (m) interfere with Socioza Network availability, rate limits, authentication, audit systems, or network integrity; (n) use Socioza Network to train or operate competing services using protected Socioza Network content or data without authorization; (o) submit data you do not have the right to process; (p) manipulate reviews, recommendations, fraud signals, verification outcomes, rankings, public listing eligibility, or platform metrics; or (q) assist another person in doing any of the above. 16. PROHIBITED OR HIGH-RISK COMMERCIAL ACTIVITY Socioza Network may restrict or prohibit categories of transactions or services that create legal, financial, safety, or reputational risk, including illegal goods, unlawful financial services, fraud schemes, controlled substances, unauthorized weapons transactions, exploitation, counterfeit goods, stolen property, sanctions violations, deceptive investment activity, unlawful gambling, or other prohibited activity. Socioza Network may publish more specific acceptable-use or restricted-business policies. If a payment processor or regulated partner imposes stricter requirements, those requirements may apply to the relevant feature. 17. USER CONTENT AND LICENSE TO OPERATE SOCIOZA NETWORK 17.1 Ownership. As between you and Socioza Network, you retain ownership of content and data you lawfully submit, subject to the rights of third parties. 17.2 Operational License. You grant Socioza Network a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, display, format, generate derivatives necessary for technical operation, and otherwise use your content solely as reasonably necessary to provide, secure, improve, support, and comply with law in connection with Socioza Network. 17.3 Responsibility. You represent that you have all rights necessary to submit and process your content through Socioza Network. 17.4 Removal. Socioza Network may remove, restrict, quarantine, or preserve content when reasonably necessary for law, safety, security, rights protection, enforcement, or system integrity. 18. SOCIOZA NETWORK INTELLECTUAL PROPERTY Socioza Network, its software, design, logos, trademarks, APIs, documentation, workflows, user-interface elements, and other proprietary materials are owned by Abby Systems Corp or its licensors and are protected by applicable intellectual-property laws. Except for rights expressly granted under these Terms, no rights are transferred to you. You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, create derivative competing products from, or misuse Socioza Network proprietary materials except as permitted by law or written authorization. 19. FEEDBACK If you voluntarily provide feedback, ideas, suggestions, feature requests, or improvement proposals, you grant Socioza Network a perpetual, irrevocable, worldwide, royalty-free right to use them without restriction or compensation, provided Socioza Network does not claim ownership of your underlying confidential business data merely because feedback referenced it. 20. PLANS, SUBSCRIPTIONS, FEES, AND BILLING 20.1 Plans. Socioza Network may offer free, paid, trial, promotional, usage-based, or custom plans. Features, limits, storage, support, automation, integrations, verification, transaction capabilities, or quotas may vary by plan. 20.2 Changes. Socioza Network may change plan packaging, limits, or pricing prospectively with notice as required by law. 20.3 Renewals. If recurring subscriptions are offered, renewal, cancellation, taxes, refunds, and billing rules will be disclosed at purchase. 20.4 External Fees. Third-party processors, banks, identity providers, messaging providers, or integration vendors may charge separate fees. 21. BETA, PREVIEW, EXPERIMENTAL, AND FUTURE SERVICES Socioza Network may offer preview, beta, pilot, experimental, early-access, or unreleased functionality. Such features may be incomplete, change without notice, have additional risks, be suspended, or never become generally available. Unless Socioza Network expressly states otherwise, beta features are provided "as is" and should not be used as the sole basis for critical legal, financial, safety, or business decisions. 22. PRIVACY AND DATA PROTECTION Your use of Socioza Network is subject to the Socioza Network Privacy Policy. If you process personal information through Socioza Network on behalf of an Organization, you are responsible for lawful processing, appropriate notices, permissions, access controls, data minimization, and compliance with applicable privacy laws. A separate data processing addendum may apply where required. 23. SECURITY Socioza Network uses administrative, technical, and organizational safeguards designed to protect Socioza Network systems and data. However, no system is perfectly secure. You must use reasonable security practices, including strong credentials, approved devices, account recovery protections, appropriate role assignments, and prompt removal of unauthorized team members. Socioza Network may log, audit, monitor, rate-limit, challenge, suspend, or block activity to protect security. 24. SUSPENSION, RESTRICTION, AND TERMINATION 24.1 By Socioza Network. Socioza Network may suspend, restrict, or terminate access if we reasonably believe there is: (a) a violation of these Terms; (b) fraud, abuse, security risk, or unauthorized access; (c) unlawful activity; (d) nonpayment of applicable fees; (e) sanctions or compliance risk; (f) material harm to users, third parties, or Socioza Network; or (g) a need to protect platform integrity. 24.2 By You. You may stop using Socioza Network at any time, subject to Organization ownership, membership, active subscriptions, outstanding transactions, legal holds, data retention, or other applicable obligations. 24.3 Account Deletion. Deleting a personal account is distinct from leaving an Organization, transferring ownership, or closing a business. Socioza Network may prevent deletion where unresolved Organization ownership or other legal/security blockers exist. 24.4 Survival. Provisions that by nature should survive termination survive, including intellectual property, payment obligations, disclaimers, liability limits, indemnification, dispute terms, audit/history preservation, and lawful retention. 25. RECORD RETENTION AND AUDIT HISTORY Socioza Network may retain account, Organization, quote, document, delivery, acceptance, security, fraud, audit, transaction, and legal records for as long as reasonably necessary for platform operation, contractual obligations, dispute resolution, security, fraud prevention, tax/accounting, legal compliance, backup, or legitimate business purposes. Certain historical events or issued commercial records may be immutable or preserved even if related current profile information later changes. 26. SERVICE AVAILABILITY AND CHANGES Socioza Network may modify, improve, replace, discontinue, restrict, or suspend features. We do not guarantee uninterrupted availability, error-free operation, permanent storage, compatibility with every device, or continued availability of a specific integration. Scheduled maintenance, emergencies, third-party outages, internet failures, cyber incidents, regulatory requirements, or force majeure may affect availability. 27. DISCLAIMERS TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOCIOZA NETWORK IS PROVIDED "AS IS" AND "AS AVAILABLE." ABBY SYSTEMS DISCLAIMS IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. SOCIOZA NETWORK DOES NOT WARRANT: (a) that the platform will be uninterrupted or error-free; (b) that data will never be lost; (c) that users are trustworthy, licensed, solvent, qualified, or safe; (d) that quotes, contracts, payments, services, or disputes will be completed successfully; (e) that fraud or security threats will always be detected; (f) that AI output will be accurate; (g) that tax, legal, payment, or compliance settings are correct for your circumstances; or (h) that Socioza Network will meet every regulatory requirement applicable to your business. Some jurisdictions do not allow certain disclaimers, so some of these limitations may not apply to you. 28. NO PROFESSIONAL ADVICE Socioza Network provides software tools, not legal, tax, accounting, financial, banking, insurance, medical, employment, licensing, regulatory, or other professional advice. You are responsible for obtaining qualified professional advice. 29. LIMITATION OF LIABILITY TO THE MAXIMUM EXTENT PERMITTED BY LAW, ABBY SYSTEMS AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS; LOST REVENUE; LOST DATA; BUSINESS INTERRUPTION; LOSS OF GOODWILL; OR COST OF SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ABBY SYSTEMS' AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO SOCIOZA NETWORK OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (a) THE AMOUNTS YOU PAID DIRECTLY TO ABBY SYSTEMS FOR SOCIOZA NETWORK DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY; OR (b) ONE HUNDRED U.S. DOLLARS (US $100), UNLESS APPLICABLE LAW REQUIRES A DIFFERENT RESULT. These limitations do not apply where prohibited by law. 30. INDEMNIFICATION To the extent permitted by law, you agree to defend, indemnify, and hold harmless Abby Systems and its affiliates, officers, directors, employees, contractors, and agents from claims, damages, losses, liabilities, penalties, costs, and expenses, including reasonable attorneys' fees, arising from or related to: (a) your misuse of Socioza Network; (b) your content or Customer Data; (c) your services, products, quotes, contracts, taxes, refunds, warranties, or commercial conduct; (d) your violation of these Terms or law; (e) your violation of another person's rights; or (f) actions taken through your Organization or account where you are legally responsible. Socioza Network may control the defense of a covered matter, and you agree to reasonably cooperate. 31. DISPUTES BETWEEN USERS Socioza Network may offer tools to facilitate communication, evidence, refunds, reporting, or dispute workflows, but Socioza Network is not obligated to adjudicate private disputes between users unless required by law or expressly agreed in a separate service. Users remain responsible for resolving contractual, service-quality, payment, refund, warranty, property, and other disputes between themselves. 32. GOVERNING LAW These Terms are governed by the laws applicable in the Commonwealth of Puerto Rico and applicable federal law of the United States, without regard to conflict-of-law principles, except where mandatory consumer law requires otherwise. 33. INFORMAL DISPUTE RESOLUTION; ARBITRATION; CLASS ACTION WAIVER 33.1 Informal Resolution. Before filing a formal claim against Abby Systems, you agree to send a written notice describing the dispute and requested relief and allow at least 30 days for good-faith resolution. 33.2 Arbitration. To the fullest extent permitted by law, disputes arising out of or relating to these Terms or Socioza Network that are not resolved informally will be resolved by binding individual arbitration rather than in court, except that either party may pursue an eligible individual claim in small-claims court. 33.3 No Class Proceedings. To the fullest extent permitted by law, disputes must be brought on an individual basis and not as a plaintiff or class member in a class, collective, representative, coordinated, or mass action. 33.4 Opt-Out. Where required or appropriate under applicable law, Socioza Network may provide an arbitration opt-out mechanism in the legal notice or account process. Any such opt-out must be exercised within the stated period. 33.5 Court Venue. For claims not subject to arbitration, the parties consent to the courts of competent jurisdiction located in Puerto Rico, unless applicable law requires otherwise. This Section should be interpreted only to the extent enforceable under applicable law. 34. EXPORT CONTROLS, SANCTIONS, AND LEGAL COMPLIANCE You may not use Socioza Network if doing so would violate applicable export controls, trade restrictions, sanctions, anti-money-laundering rules, or other applicable law. Socioza Network may restrict access, payments, verification, or features where legally required. 35. FORCE MAJEURE Socioza Network is not responsible for delay or failure caused by events beyond reasonable control, including natural disasters, severe weather, war, terrorism, labor disputes, internet or telecommunications failures, utility failures, government actions, epidemics, cyberattacks, third-party infrastructure failures, or other force majeure events. 36. ELECTRONIC COMMUNICATIONS AND SIGNATURES You consent to receive legal, transactional, security, and account communications electronically. Electronic acceptance, clicks, acknowledgments, records, and signatures may have legal effect to the extent permitted by applicable law. You are responsible for maintaining access to your account and current contact information. 37. CHANGES TO THESE TERMS Socioza Network may update these Terms to reflect product, legal, security, regulatory, or business changes. If changes are material, Socioza Network will provide notice as required by law, which may include in-app notice, email, or requiring renewed acceptance. The "Last Updated" date identifies the current version. 38. ASSIGNMENT You may not assign these Terms or transfer your account or Organization rights except as permitted by Socioza Network. Abby Systems may assign these Terms in connection with a merger, reorganization, financing, acquisition, sale of assets, corporate restructuring, or by operation of law. 39. SEVERABILITY; WAIVER; ENTIRE AGREEMENT If a provision is held unenforceable, the remaining provisions remain effective to the fullest extent permitted by law. Failure to enforce a provision is not a waiver. These Terms, the Privacy Policy, and any incorporated product-specific terms form the agreement concerning Socioza Network unless a separate written agreement expressly controls. 40. CONTACT Socioza Network is operated by Abby Systems Corp. Legal notices and questions may be submitted through the official Socioza Network support/legal contact method published in the application or on Abby Systems' official website. For privacy matters, use the contact process described in the Socioza Network Privacy Policy. ============================================================ ESPAÑOL ============================================================ TÉRMINOS DEL SERVICIO DE SOCIOZA NETWORK Operado por Abby Systems Corp Versión 1.1 Fecha de vigencia: 11 de septiembre de 2026 Última actualización: 30 de septiembre de 2026 AVISO IMPORTANTE Estos Términos del Servicio constituyen un acuerdo legalmente vinculante entre usted y Abby Systems Corp con respecto a su acceso y uso de Socioza Network. Léalos cuidadosamente. Algunas disposiciones limitan responsabilidad, asignan riesgos, regulan disputas y, donde la ley lo permita, pueden exigir arbitraje individual. Las versiones en inglés y español pretenden expresar el mismo significado legal. En caso de conflicto de interpretación, prevalecerá la versión en inglés en la medida permitida por la ley aplicable, salvo que una norma obligatoria disponga lo contrario. 1. SOBRE SOCIOZA NETWORK Y ESTOS TÉRMINOS 1.1 Socioza Network. Socioza Network es una red de negocios operada por Abby Systems Corp ("Abby Systems", "nosotros" o "nuestro"). Ayuda a personas y empresas a crear perfiles, establecer conexiones, descubrir y ofrecer servicios, comunicarse y desarrollar oportunidades comerciales. Las herramientas para relaciones con clientes, cotizaciones, documentos y trabajo relacionado apoyan esas interacciones. 1.2 Funciones actuales y futuras. Según la disponibilidad y su cuenta, la red puede ofrecer perfiles personales y comerciales; descubrimiento y ofertas de servicios; conexiones, invitaciones y comunicaciones; prospectos y oportunidades; registros de clientes y contactos; catálogos, cotizaciones y documentos comerciales; y acceso para equipos. Las funciones opcionales pueden incluir pagos, suscripciones, integraciones, verificación, inteligencia artificial y otras herramientas empresariales. La descripción de una función en estos Términos no significa que esté disponible actualmente. Las disposiciones relativas a funciones futuras, opcionales, beta, pagadas, reguladas o dependientes de integraciones aplican únicamente si y cuando dichas funciones estén disponibles para usted. 1.3 Acuerdo. Al crear una cuenta, acceder a Socioza Network, hacer clic en un control de aceptación o utilizar Socioza Network de cualquier otra manera, usted acepta estos Términos y cualquier política, término específico de producto, orden u otros términos incorporados expresamente por referencia. 1.4 Privacidad. La Política de Privacidad de Socioza Network explica cómo se recopila, utiliza, divulga, conserva y protege la información personal y los datos de Socioza Network. La Política de Privacidad se incorpora a estos Términos por referencia. 2. ELEGIBILIDAD, AUTORIDAD Y TITULARIDAD DE LA CUENTA 2.1 Edad y capacidad legal. Debe tener al menos 18 años, o la mayoría de edad legal donde resida, para crear una cuenta, salvo que Socioza Network autorice expresamente un requisito distinto por escrito y la ley aplicable lo permita. 2.2 Identidad personal. Una cuenta de Socioza Network representa a una persona individual u otro titular autorizado. Debe proporcionar información correcta y no puede crear una cuenta para otra persona sin autorización. 2.3 Autoridad comercial. Si crea, se une, administra o actúa en nombre de un negocio, organización o Provider Organization, declara y garantiza que tiene autoridad para actuar en nombre de esa entidad y obligarla a estos Términos cuando corresponda. 2.4 Roles organizacionales. Las cuentas comerciales pueden otorgar distintos permisos a propietarios, administradores y miembros. Solo puede acceder o compartir información comercial conforme a la autorización del negocio y de Socioza Network. 2.5 Múltiples organizaciones. Puede participar en más de una cuenta comercial cuando esté disponible. Cada negocio controla sus propios registros; entrar o salir de uno no otorga acceso a la información de otro. 3. REGISTRO, USERNAME, CREDENCIALES E IDENTIFICADORES VERIFICADOS 3.1 Información correcta. Debe proporcionar y mantener información de cuenta correcta, actual y completa. 3.2 Username. Los usernames pueden estar sujetos a disponibilidad, unicidad, reserva, formato, reglas contra impersonación, contenido ofensivo, seguridad y abuso. Socioza Network puede rechazar, reclamar, renombrar, suspender o exigir cambios a usernames que infrinjan políticas, creen confusión, suplanten a otros, infrinjan derechos, creen riesgo de seguridad o sean inapropiados. 3.3 Credenciales. Usted es responsable de proteger su contraseña, credenciales de autenticación, métodos de recuperación y dispositivos. Debe notificar de inmediato a Socioza Network si sospecha acceso no autorizado. 3.4 Identificadores verificados. Socioza Network puede permitir verificar control sobre correos electrónicos, teléfonos u otros identificadores. La verificación demuestra control sobre el canal correspondiente al momento de verificar; no demuestra identidad legal, legitimidad comercial, licencia profesional, solvencia, confiabilidad ni derecho a un estatus público de "verified" salvo que Socioza Network lo indique expresamente. 3.5 Identificadores primarios. Socioza Network puede permitir designar un identificador verificado como primario. Cambiar, añadir, revocar o liberar identificadores puede requerir autenticación reciente, códigos de un solo uso u otros controles de seguridad. 3.6 MFA y seguridad adicional. Socioza Network puede ofrecer autenticación multifactor, recovery codes u otras funciones. Si Socioza Network requiere MFA para un rol, función o categoría de cuenta, deberá cumplir para continuar utilizando la función afectada. 4. RELACIONES CONSUMER, PROVIDER Y ORGANIZATION 4.1 Consumer. Las personas pueden usar Socioza Network para crear un perfil, conectarse con otras, descubrir servicios y proveedores, comunicarse y administrar interacciones de servicios cuando estén disponibles. 4.2 Provider. Los negocios y proveedores de servicios pueden presentar sus perfiles y servicios, conectarse con posibles clientes y colaboradores, comunicarse, desarrollar oportunidades y administrar relaciones con clientes, cotizaciones, documentos y trabajo relacionado. 4.3 Solicitud y aprobación de Provider. Socioza Network puede requerir una solicitud o revisión de Provider. La aprobación significa únicamente que Socioza Network ha autorizado el acceso al workspace Provider o estatus organizacional aplicable. La aprobación no equivale a verificación de identidad, verificación de negocio, licencia, registro de comerciante, capacidad de pagos, endoso, certificación ni elegibilidad para listado público salvo que Socioza Network lo indique expresamente. 4.4 Listado público y verificación. Socioza Network puede condicionar discovery público, badges, recomendaciones, capacidad de pagos u otras funciones de confianza a requisitos independientes de verificación. Socioza Network puede retirar o modificar la elegibilidad si la información se vuelve incorrecta, expira, es disputada, insegura o no cumple. 4.5 Sin endoso. Salvo indicación expresa, Socioza Network no endosa, certifica, garantiza ni asegura a ningún Provider, Consumer, Organization, servicio, cotización, precio, licencia, seguro, antecedentes, destreza, resultado o alegación comercial. 4.6 Visibilidad de perfiles y servicios. La información que usted decida publicar o compartir mediante un perfil, oferta de servicios, conexión, mensaje o documento comercial puede ser visible para sus destinatarios. Usted responde por la exactitud de sus descripciones, cualificaciones, disponibilidad y afirmaciones, así como por elegir qué comparte. La visibilidad y el descubrimiento dependen de la función y sus ajustes; guardar un registro comercial privado en Socioza Network no lo hace público. 4.7 Conexiones y acuerdos independientes. Las conexiones, invitaciones, resultados de búsqueda y presentaciones no crean una relación laboral, de agencia, asociación o endoso con Socioza Network. Los usuarios deciden si interactúan y deben comprobar por sí mismos la identidad, cualificaciones y condiciones de los demás. Los acuerdos de servicios, su cumplimiento, pagos, reembolsos y disputas entre usuarios son responsabilidad de ellos, salvo acuerdo expreso por escrito con nosotros. 5. MEMBRESÍAS, EQUIPO Y TITULARIDAD DE ORGANIZACIONES 5.1 Autoridad. El acceso a una cuenta comercial depende de su membresía y permisos vigentes. Una invitación o acceso anterior no le otorga autoridad permanente para usar la información de ese negocio. 5.2 Owners y Admins. Owners y Admins pueden invitar miembros, modificar roles, configurar información del negocio, acceder a clientes o ventas, revisar actividad u operar otros datos según sus permisos. 5.3 Invitaciones. Puede enviar o recibir invitaciones para unirse a una Organization. Una invitación puede estar vinculada a un email u otro identificador verificado y puede requerir prueba de control de ese identificador. 5.4 Transferencia y salida. Cuando esté disponible, Owners pueden transferir ownership, Members pueden salir, y Socioza Network puede impedir que el último Owner abandone una Organization sin resolver ownership o cierre. 5.5 Cierre del negocio. Cerrar una Organization puede deshabilitar actividad futura mientras se conservan registros necesarios por razones legales, de seguridad, auditoría, contrato, disputas o historial. 5.6 Historial. Los cambios de membresía, titularidad o perfil no necesariamente modifican documentos ya emitidos ni registros históricos, que pueden conservarse conforme a la Política de Privacidad. 6. RELACIONES COMERCIALES, CLIENTES Y DATOS DE TERCEROS 6.1 Información de clientes. Los negocios pueden ingresar datos de clientes, contactos, prospectos y representantes. Usted declara que cuenta con la base legal, los avisos y permisos necesarios para recopilar y utilizar esa información mediante Socioza Network. 6.2 Su responsabilidad. Usted responde por la exactitud, legalidad y uso apropiado de los datos que ingresa. No puede crear perfiles sin autorización, acosar, discriminar ilegalmente ni elaborar bases de datos ilícitas. 6.3 Responsabilidad del negocio. Cuando un negocio determina para qué se tratan los datos de sus clientes, es responsable de ese tratamiento. Abby Systems generalmente presta el servicio por cuenta del negocio, conforme a la Política de Privacidad y los acuerdos aplicables. 6.4 Solicitudes de derechos. Si una persona solicita ejercer derechos sobre información controlada por su negocio, podemos dirigirla a usted y prestar la ayuda que exija la ley. 7. OPORTUNIDADES, CATÁLOGO, IMPUESTOS Y CONDICIONES DE PAGO 7.1 Herramientas comerciales. Socioza Network puede ofrecer herramientas para prospectos, oportunidades, servicios, productos, precios, impuestos y condiciones de pago. 7.2 Configuración. Usted responde por sus precios, descuentos, impuestos, descripciones, disponibilidad y condiciones comerciales. 7.3 Sin asesoría profesional. Las herramientas tributarias y contables no constituyen asesoría legal, fiscal, contable o financiera. Usted debe determinar, cobrar, declarar y remitir los impuestos que correspondan y consultar a profesionales cuando sea necesario. 7.4 Registros históricos. Socioza Network puede conservar la información que figura en un documento comercial emitido aunque el negocio cambie después su configuración o perfil. 8. COTIZACIONES, PROPUESTAS Y REGISTROS ELECTRÓNICOS 8.1 Cotizaciones. Cuando la función esté disponible, los proveedores pueden crear, revisar, emitir, entregar y seguir cotizaciones o propuestas. 8.2 Responsabilidad del proveedor. El proveedor responde por el alcance, precio, impuestos, plazos, descripción del servicio, exclusiones, garantías, reembolsos y demás condiciones de su oferta. 8.3 Aceptación. Podemos conservar la versión del documento y un registro de la aceptación o el rechazo electrónico. Esos registros pueden servir como evidencia, pero no garantizamos su validez legal en toda circunstancia. 8.4 Acuerdos entre usuarios. Salvo acuerdo expreso por escrito, Socioza Network no es parte del contrato entre un proveedor y su cliente. Las disputas sobre calidad, cumplimiento, precio o reembolsos corresponden a esos usuarios. 8.5 Enlaces compartidos. Usted debe enviar enlaces a documentos o acciones al destinatario correcto y proteger la información de acceso. 9. DOCUMENTOS, ENTREGA Y EXPORTACIÓN Socioza Network puede generar o almacenar cotizaciones, facturas, imágenes, archivos adjuntos y otros documentos comerciales. Puede conservar un documento emitido aunque usted descargue, envíe o exporte una copia. La capacidad, los límites de tamaño y las opciones de conservación o exportación pueden variar según el plan o función. No se garantiza almacenamiento gratuito ilimitado. La confirmación de entrega no prueba que el destinatario leyó, comprendió o aceptó legalmente un mensaje. Los servicios externos de almacenamiento se rigen por sus propias condiciones y políticas de privacidad. Exportar un documento no elimina necesariamente la versión conservada por Socioza Network. 10. CONEXIONES, MENSAJES Y NOTIFICACIONES Socioza Network puede permitir conexiones, invitaciones, bloqueos, mensajes y notificaciones. Usted responde por sus mensajes y archivos adjuntos. Se prohíbe enviar contenido ilegal, amenazante, acosador, engañoso, discriminatorio, explotador, infractor o malicioso. No suponga que los mensajes tienen cifrado de extremo a extremo salvo que lo indiquemos expresamente. Podemos tratar comunicaciones en la medida necesaria para prestar y proteger el servicio, investigar abusos, brindar soporte, cumplir la ley o proporcionar funciones habilitadas de inteligencia artificial. Bloquear a otra persona no equivale a denunciarla. Podemos investigar denuncias y tomar medidas, sin garantizar un resultado particular. 11. INTELIGENCIA ARTIFICIAL Cuando se habiliten, las funciones de inteligencia artificial pueden ayudar con resúmenes, borradores, búsquedas, análisis o recomendaciones. Sus respuestas pueden ser incorrectas, incompletas o sesgadas. Usted debe revisarlas antes de usarlas y no tratarlas como asesoría profesional. Estas funciones deben respetar los permisos aplicables; no pueden usarse para acceder a información ajena sin autorización. Las acciones sensibles pueden exigir confirmación adicional. 12. PAGOS Y FUNCIONES FINANCIERAS Esta sección se aplica únicamente si se habilitan esas funciones. Los pagos, desembolsos, verificaciones y otros servicios financieros regulados pueden ser prestados por terceros bajo sus propias condiciones. Salvo indicación expresa, Socioza Network no es un banco, prestamista, custodio de fondos ni procesador de pagos. Pueden aplicarse tarifas, reembolsos, contracargos, retenciones y demoras. Socioza Network no garantiza la autorización, liquidación, solvencia del cliente ni recuperación de fondos. 13. PREVENCIÓN DE FRAUDE Y VERIFICACIÓN Podemos usar medidas automáticas y manuales para detectar fraude, suplantación, abuso y riesgos de seguridad. Podemos pedir información adicional, limitar funciones, retirar listados, suspender cuentas o conservar evidencia cuando sea razonablemente necesario. Una verificación no garantiza honestidad, competencia, solvencia ni conducta futura. Las alertas de riesgo pueden producir errores. 14. SERVICIOS DE TERCEROS Algunas funciones dependen de proveedores externos. Sus propios términos y políticas pueden aplicarse. Si conecta una integración, autoriza el intercambio de información necesario para ella. Desconectarla no elimina necesariamente lo que ya recibió el tercero. 15. USO ACEPTABLE No puede usar Socioza Network para infringir leyes o derechos, suplantar a otros, publicar perfiles u ofertas engañosas, cometer fraude, blanquear dinero, evadir impuestos, distribuir contenido malicioso, acosar, discriminar, explotar, enviar mensajes no solicitados, acceder sin permiso a información ajena, interferir con la seguridad o manipular verificaciones y resultados de búsqueda. Tampoco puede ayudar a otra persona a hacerlo. 16. ACTIVIDADES COMERCIALES PROHIBIDAS O DE ALTO RIESGO Podemos limitar o prohibir actividades que creen riesgos legales, financieros o de seguridad, incluidos bienes ilegales, servicios financieros ilícitos, fraude, sustancias controladas, transacciones no autorizadas con armas, explotación, falsificaciones, bienes robados, violaciones de sanciones, inversiones engañosas o apuestas ilegales. Podrán aplicarse políticas más específicas y requisitos de proveedores regulados. 17. CONTENIDO DEL USUARIO Usted conserva la titularidad de los contenidos y datos que ingrese legalmente, sin perjuicio de los derechos de terceros. Nos concede una licencia mundial, no exclusiva y gratuita para alojar, almacenar, procesar, transmitir y mostrar ese contenido en la medida razonablemente necesaria para prestar, proteger, mejorar y apoyar Socioza Network, y cumplir la ley. Usted declara que tiene los derechos necesarios para compartir el contenido. Podemos retirarlo, limitarlo o conservarlo cuando sea razonablemente necesario por motivos legales, de seguridad, protección de derechos o cumplimiento de estos Términos. 18. PROPIEDAD INTELECTUAL DE SOCIOZA NETWORK El software, diseño, logotipos, marcas, documentación y demás materiales propios de Socioza Network pertenecen a Abby Systems Corp o sus licenciantes y están protegidos por la ley. Solo se le conceden los derechos expresamente indicados en estos Términos. No puede copiar, distribuir, vender, sublicenciar ni utilizar indebidamente esos materiales, salvo autorización escrita o permiso legal. 19. COMENTARIOS Si envía voluntariamente ideas o sugerencias, concede a Socioza Network un derecho perpetuo, irrevocable, mundial y gratuito para utilizarlas sin compensación. Esto no nos otorga la titularidad de sus datos comerciales confidenciales por el solo hecho de que los comentarios los mencionen. 20. PLANES, SUSCRIPCIONES Y FACTURACIÓN Socioza Network puede ofrecer planes gratuitos, de pago, de prueba, promocionales, por uso o personalizados. Las funciones, límites y servicios pueden variar. Los cambios de precio o plan se aplicarán prospectivamente con el aviso exigido por ley. Las condiciones de renovación y los cargos de terceros se comunicarán conforme al plan o servicio correspondiente. 21. FUNCIONES DE PRUEBA Y FUTURAS Las funciones de prueba o acceso anticipado pueden estar incompletas, cambiar, suspenderse o no llegar a ofrecerse de forma general. 22. PRIVACIDAD Y PROTECCIÓN DE DATOS El uso de Socioza Network está sujeto a la Política de Privacidad. Los negocios responden por el tratamiento legal de los datos de sus clientes y contactos, incluidos los avisos, permisos y controles de acceso que correspondan. 23. SEGURIDAD Usamos medidas administrativas, técnicas y organizativas diseñadas para proteger los sistemas y datos, pero ningún sistema es completamente seguro. Usted debe proteger sus credenciales, dispositivos y métodos de recuperación. 24. SUSPENSIÓN Y TERMINACIÓN Podemos limitar, suspender o terminar el acceso por incumplimientos, fraude, abuso, riesgo de seguridad, actividad ilegal, falta de pago u otra causa permitida por estos Términos o la ley. Eliminar una cuenta personal, salir de un negocio, transferir su titularidad y cerrar un negocio son acciones distintas y pueden tener requisitos diferentes. 25. CONSERVACIÓN E HISTORIAL Podemos conservar registros de cuenta, negocios, documentos comerciales, comunicaciones, seguridad, fraude y asuntos legales durante el tiempo razonablemente necesario. Algunos documentos emitidos y hechos históricos pueden conservarse aunque cambie la información actual. 26. DISPONIBILIDAD Y CAMBIOS Podemos modificar, mejorar, sustituir, limitar o dejar de ofrecer funciones. No garantizamos disponibilidad ininterrumpida, ausencia de errores, almacenamiento permanente ni compatibilidad con todos los dispositivos. 27. EXENCIÓN DE GARANTÍAS HASTA EL MÁXIMO PERMITIDO POR LA LEY, SOCIOZA NETWORK SE PROPORCIONA «TAL CUAL» Y «SEGÚN DISPONIBILIDAD». ABBY SYSTEMS EXCLUYE LAS GARANTÍAS IMPLÍCITAS DE COMERCIABILIDAD, IDONEIDAD PARA UN FIN PARTICULAR, TITULARIDAD Y NO INFRACCIÓN. No garantizamos que la plataforma nunca falle o pierda datos; que otros usuarios sean confiables, cualificados o solventes; que los servicios, cotizaciones, contratos o pagos concluyan satisfactoriamente; ni que se detecten todas las amenazas o que los resultados de inteligencia artificial sean exactos. Algunas exclusiones pueden no aplicarse donde la ley lo prohíba. 28. SIN ASESORÍA PROFESIONAL Socioza Network ofrece herramientas, no asesoría legal, fiscal, contable, financiera, bancaria, médica, de seguros, laboral o regulatoria. Usted debe obtener asesoría profesional cuando la necesite. 29. LIMITACIÓN DE RESPONSABILIDAD HASTA EL MÁXIMO PERMITIDO POR LA LEY, ABBY SYSTEMS Y SUS AFILIADAS, DIRECTIVOS, EMPLEADOS, CONTRATISTAS, LICENCIANTES Y PROVEEDORES NO RESPONDERÁN POR DAÑOS INDIRECTOS, INCIDENTALES, ESPECIALES, CONSECUENTES, EJEMPLARES O PUNITIVOS; LUCRO CESANTE; PÉRDIDA DE INGRESOS O DATOS; INTERRUPCIÓN DE NEGOCIOS; PÉRDIDA DE REPUTACIÓN; NI COSTOS DE SERVICIOS SUSTITUTOS, AUN SI SE LES ADVIRTIÓ DE ESA POSIBILIDAD. HASTA EL MÁXIMO PERMITIDO POR LA LEY, LA RESPONSABILIDAD TOTAL DE ABBY SYSTEMS RELACIONADA CON SOCIOZA NETWORK O ESTOS TÉRMINOS NO EXCEDERÁ EL MAYOR DE (A) LAS CANTIDADES QUE USTED PAGÓ DIRECTAMENTE A ABBY SYSTEMS POR SOCIOZA NETWORK DURANTE LOS DOCE MESES ANTERIORES AL HECHO, O (B) CIEN DÓLARES ESTADOUNIDENSES (US $100), SALVO QUE LA LEY EXIJA OTRO RESULTADO. 30. INDEMNIZACIÓN En la medida permitida por ley, usted acepta defender, indemnizar y mantener indemne a Abby Systems y las personas relacionadas frente a reclamaciones, pérdidas y gastos razonables derivados de su uso indebido de Socioza Network; sus contenidos o datos de clientes; sus servicios, productos y acuerdos comerciales; el incumplimiento de estos Términos o la ley; o la vulneración de derechos de terceros. Cooperará razonablemente en la defensa de esas reclamaciones. 31. DISPUTAS ENTRE USUARIOS Podemos facilitar herramientas de comunicación, documentación o denuncia, pero no estamos obligados a resolver disputas privadas salvo exigencia legal o acuerdo expreso. Los usuarios son responsables de sus desacuerdos sobre contratos, servicios, pagos, reembolsos y garantías. 32. LEY APLICABLE Estos Términos se rigen por las leyes aplicables en el Estado Libre Asociado de Puerto Rico y la ley federal aplicable de Estados Unidos, sin atender a sus reglas sobre conflictos de leyes, salvo cuando una norma imperativa de protección al consumidor exija otra cosa. 33. RESOLUCIÓN INFORMAL, ARBITRAJE Y ACCIONES COLECTIVAS Antes de presentar una reclamación formal contra Abby Systems, usted acepta enviar un aviso escrito que describa la disputa y la solución solicitada, y permitir al menos treinta días para intentar resolverla de buena fe. En la máxima medida permitida por ley, las disputas que no se resuelvan informalmente se someterán a arbitraje vinculante individual en lugar de juicio, salvo reclamaciones individuales elegibles ante un tribunal de pequeñas reclamaciones. En la medida permitida, las reclamaciones se presentarán individualmente y no como acción colectiva, representativa o coordinada. Cuando la ley lo exija o corresponda, podremos ofrecer una opción de exclusión del arbitraje mediante el proceso de aviso legal o de cuenta, dentro del plazo indicado. Para reclamaciones no sujetas a arbitraje, las partes aceptan la jurisdicción de los tribunales competentes de Puerto Rico, salvo exigencia legal distinta. Esta sección solo se aplicará en la medida en que sea exigible. 34. CONTROLES DE EXPORTACIÓN Y SANCIONES No puede usar Socioza Network de forma que infrinja controles de exportación, restricciones comerciales, sanciones, normas contra el blanqueo de dinero u otras leyes aplicables. Podemos limitar funciones cuando la ley lo exija. 35. FUERZA MAYOR No respondemos por retrasos o fallos causados por acontecimientos fuera de nuestro control razonable, incluidos desastres naturales, guerra, conflictos laborales, fallos de internet o servicios públicos, decisiones gubernamentales, epidemias, ciberataques y fallos de proveedores externos. 36. COMUNICACIONES Y FIRMAS ELECTRÓNICAS Usted acepta recibir comunicaciones legales, transaccionales, de seguridad y de cuenta por medios electrónicos. Los actos de aceptación, registros y firmas electrónicos pueden producir efectos legales conforme a la ley aplicable. Debe mantener actualizados sus datos de contacto. 37. CAMBIOS A ESTOS TÉRMINOS Podemos actualizar estos Términos por cambios del producto, la ley, la seguridad o el negocio. Notificaremos los cambios materiales cuando lo exija la ley; el aviso puede aparecer en la aplicación, por correo electrónico o mediante nueva aceptación. La fecha de última actualización identifica la versión vigente. 38. CESIÓN Usted no puede ceder estos Términos ni transferir su cuenta o derechos comerciales salvo que lo permitamos. Abby Systems puede cederlos por fusión, reorganización, financiación, adquisición, venta de activos o disposición legal. 39. SEPARABILIDAD, RENUNCIA Y ACUERDO COMPLETO Si una disposición no puede exigirse, las restantes seguirán vigentes en la máxima medida permitida. No hacer valer un derecho no implica renunciar a él. Estos Términos, la Política de Privacidad y las condiciones específicas incorporadas constituyen el acuerdo sobre Socioza Network, salvo acuerdo escrito que prevalezca expresamente. 40. CONTACTO Socioza Network es operado por Abby Systems Corp. Los avisos y preguntas legales pueden enviarse mediante el método oficial de soporte/contacto legal publicado en Socioza Network o en el sitio oficial de Abby Systems. Para asuntos de privacidad, utilice el proceso descrito en la Política de Privacidad de Socioza Network.